70% of global employers indicate that communication is the most desirable skill for potential employees to have.

Care about people not for what they can do, but for who they are. Genuinely value people.

The best age to dream is the age that you are. The best age to decide is the age that you are. The most determined people are the age that you are. You don’t need to be younger. You don’t need to go back in time. Today is your day. Age is just a number.

Lack of commitment is detrimental to all areas of our lives because it produces poor communication, low productivity, a lack of trust, one sided relationships, and ultimately failure in all of these areas.

"The single greatest thing you can do to change your life today would be to start being grateful for what you have right now."

Some of us are in need of an attitude adjustment and we aren't even aware of it.

Customer service is simply the care of your customer. It’s all about people.

According to the 2023 CCW Market Study, customer service satisfaction has experienced a 57% decline, yet most companies are failing to correct course.

Who is helping you equip and empower your team? I want to give you three reasons that you should consider someone from outside of your organization to help.

“I have looked in the mirror every morning and asked myself: "If today were the last day of my life, would I want to do what I am about to do today?" And whenever the answer has been "No" for too many days in a row, I know I need to change something.”

What could change in your life today if you were willing to take a look at the replay and see things from another perspective?

You may not be where you want to be, but you can get there from here.

Your team is the conduit of your culture. They give what they have been given. Give your team these four principles to help your team succeed.

A lack of communication causes confusion. Confusion causes conflict and conflict creates chaos.

You have a choice to allow it to make you better, or to make you bitter.

There is great value in repetition. There is great strength in your willingness to try again.

things that happen to you are not as important as how you respond to them. In your current season of life, how are you responding to the circumstances that you are dealing with?

It’s been said that “we may not all be in the same boat, but we are in the same storm.”

You are a better leader, manager, visionary, employee, etc., when you deal with the dots. Growth is a process that requires seasons.

When controllable or uncontrollable storms come your way this year, do you have the integrity to stand, or will you experience a sinkhole in your life?